Twitter Publishing Failures

Incident Report for Percolate

Resolved

Errors publishing and connecting to Twitter have been resolved. We appreciate your patience throughout the process. Thank you.
Posted Jul 28, 2023 - 16:53 EDT

Update

The Twitter API update is complete, resolving errors for publishing, connecting new channels, and connections to the social network. The Seismic Engineering team is currently working on updating the API for Twitter post ingestion. The next update will include an estimated timeline for resolution.
Posted Jul 26, 2023 - 18:00 EDT

Update

We have identified that the cause of Twitter posts failing is due to API changes recently made by Twitter affecting our publishing integration. Seismic Engineering is currently in the testing phase of their resolution. We will continue to communicate development progress. We regret any inconvenience this is causing and appreciate your patience.
Posted Jul 24, 2023 - 12:37 EDT

Identified

We have identified that the cause of Twitter posts failing is due to API changes recently made by Twitter affecting our publishing integration. This will require API development by Seismic engineering that will need to be tested and run through our QA process. We anticipate deploying these changes within 2 weeks. We will continue to communicate development progress. We regret any inconvenience this is causing and appreciate your patience.
Posted Jul 19, 2023 - 14:13 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 18, 2023 - 06:05 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 17, 2023 - 19:04 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 17, 2023 - 14:30 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 17, 2023 - 10:43 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 17, 2023 - 07:31 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 17, 2023 - 04:30 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 14, 2023 - 16:30 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 14, 2023 - 13:49 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues.
Posted Jul 14, 2023 - 10:47 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues. Next update within the next 2 hours.
Posted Jul 14, 2023 - 08:21 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues. Next update within the next 2 hours.
Posted Jul 14, 2023 - 06:01 EDT

Update

Percolate continues to experience publishing failures due to Twitter API issues. Next update within the next 2 hours.
Posted Jul 14, 2023 - 04:18 EDT

Investigating

Percolate is experiencing publishing failures due to Twitter API issues. Next update in 12 hours.
Posted Jul 13, 2023 - 16:22 EDT
This incident affected: Percolate Application.