We have confirmed that this is now RESOLVED! Seismic will continue to monitor throughout the day.
Posted Oct 22, 2021 - 10:48 EDT
Update
Seismic has received word from Facebook that they have restored our app and we are currently testing functionality across the platform so that engineering can restore publishing capabilities.
Posted Oct 22, 2021 - 09:31 EDT
Update
We continue to work with Facebook on restoring the integration.
Posted Oct 21, 2021 - 19:00 EDT
Update
We have been in active communication with Facebook today and continue to urgently work to resolve the integration issues between Percolate and Facebook. We will continue to provide updates as they become available.
Posted Oct 21, 2021 - 11:00 EDT
Update
Resolution of the issue is not expected today. We will provide next update in the morning, or as soon as we have new developments.
Posted Oct 20, 2021 - 19:00 EDT
Update
Facebook has requested more information which our Engineering Team has provided. We continue to work with them and are currently waiting for an ETA and will report it as soon as we have it.
Posted Oct 20, 2021 - 13:42 EDT
Update
Facebook has requested more information which our Engineering Team has provided. We continue to work with them and are currently waiting for an ETA and will report it as soon as we have it.
Posted Oct 20, 2021 - 12:42 EDT
Update
We are continuing to work with Facebook today to re-establish connections and we will advise as soon as we have an ETA.
Posted Oct 20, 2021 - 11:16 EDT
Update
We continue to work with Facebook on the issue. We will share an ETA as soon as we can.
Posted Oct 19, 2021 - 19:32 EDT
Update
We continue to work with Facebook on the issue. We will share an ETA as soon as we can.
Posted Oct 19, 2021 - 18:31 EDT
Update
We continue to work with Facebook on the issue. We will share an ETA as soon as we can.
Posted Oct 19, 2021 - 17:30 EDT
Update
We are continuing to anticipate a response from Facebook.
Posted Oct 19, 2021 - 16:31 EDT
Update
We are continuing to anticipate a response from Facebook.
Posted Oct 19, 2021 - 15:30 EDT
Update
We are continuing to anticipate a response from Facebook.
Posted Oct 19, 2021 - 14:30 EDT
Identified
Our Facebook application has been disabled by Facebook. We have a request in with Facebook to determine what we can do to get our application re-instated. We are currently waiting for Facebook to get back to us.
Posted Oct 19, 2021 - 13:30 EDT
Update
We are continuing to investigate this issue.
Posted Oct 19, 2021 - 12:29 EDT
Investigating
We're currently experiencing an issue with connecting Facebook tokens to Percolate which is also preventing posts from appearing on Facebook after going live.
Our engineering team is working to identify the root cause and implement a fix.